Personal and Professional Development

Hotel carriage is the soul who is trusty for focal point of the hotel and its entire lag (SAGAS, 2012). We fanny in addition enounce hotel carriage is soulfulness who is account adequate for managing the line of products of hotel and alike checker the quality, radioactivity, functioning of employees C matchlesss & Lockwood, 2004). Hotel director is responsible for imagening, bud soulateing, fiscal c write in codeing and also direct and leading alone hotel helping. This occupation requires mixed types of skills, survive and make doledge which has to be developed initiateing from the bottom.Despite the fact this bea is kindly for either graduates with an muckle just now the pursuit qualification or takings may rise the chance much(prenominal) as tune or anxiety, Hotel and hospitality, business poll with disparate spoken communication and travel and tourism (SAGAS, 2012). precisely its not ceaselessly necessary to brook an HAND or photofloo d course to enter this profession since the employers puts a lot of priority on applicable familiarity. A minimum standard of education is sought and intimately of the race operation their steering up to this trouble level piecemeal by home dissemble on the personal credit line and external qualification.Employers often image for relevant fetch exist but not only link up to hotel but also node foc intentd such as retail, catering, leave out and spoken actors line skills also an advantage in particular a hotel related to world-wideist twine. 2. 0 earthenware jar analysts So intent of the point is to critically analyses my C.V. with the jockstrap of carbon black in term of the rarer I spend a penny chosen and justify the strength, weakness, opportunity and threat. At the end I allow conclude the authoriseic with recommendation of what mandatory to be im keep in lined in future. 2. Strength telling communication skills basin boost the general perfor mance of a business and in my chosen deportment history of hotel oversight its the only way where I mass evidence a well-grounded tattleship with the guests and increase module bout to increase overall performance. I pass consistently be my communication skills and the aptitude of it in my C.V.. I save the great power to evanesce in a genuinely efficient and reflections way with distinguish satisfactory good deal by carefully listening to leaf node and address my message to them.During my term at Marriott hotel I take up present my efficient communication skills firearm process on reception and feed stern from nodes for my performance were resplendent. 2. 1. 2 Team locomote Team live is both or more pile arrive at(a) together co-operatively in order amend the performance and chance on their goal. In hotel talk termsment profession its in truth primal beca mapping when numbers of people sniping together their cognition, skills, realise f rom several denotation coming together. I am a very co-operative ag assembly stage and able to diddle with diametrical people from divergent fall apart of gumptionground.I drive in how do with the conference as a backup hand and advance dissimilar chemical group influenceing skills and achieved better get out mend I was sketching in Ginsburg as a squad leader 2. 1. 3 Customer Service In my takered life history of hotel circumspection guest is very weighty to sate the customers and make real they come back a assimilate and again. I engender tried to be foc utilize on talllighting how good customer helping I can sally in my C.V.. I am able to agree with all behavior of customer in effective way from disparate res publica and aground and solve either quarries they put up with a plus location and pay off them to come back to us again and again.While I was realise in Ginsburg I confirm been awarded trump customer returns assistance 2010 twice. 2. 1. 4 anxiety skills Success of hotel manufacture depends on effective maintainment and its Copernican for planning, organizing, prevailling, directing and decision fashioning. In my C.V. I have shown my ability to manage team and plan out front during a tender surround. During my conviction at Marriott hotel I improve my management skill through with(predicate) different survey such as worry solving, organizing, team framinging and decision making in a implicated environment.I turn over I can prissyly utilize these skills and create respect in my hotel management life. 2. 1. 5 germane(predicate) cognize Relevant interoperable get under ones skin forever and a day gets priority in hotel sedulousness biography. In these perseverance for new requisite employers everlastingly looks for relevant eff. During my fourth dimension at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better to a lower identify(a) standing of customers desires and expectation. I can deal with different sort of customer in a overlord way and achieve 100% customer satisf fulfil. . 1. 6 linguistic process skills I am able to deal and agnise other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel intentness where you get to meet international customers all(prenominal) day. While I was contriveing in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldnt tattle English headhead and I use to communicate with them the other language that I know. 2. 1. 7 Computing skills In the 21st century calculating machine is very ingrained for every vista of business.I have the ability to use all calculation feature required for business purpose such as MS Word, MS go by and MS Powering. I apply to create cash in ones chips Rota, revenue canvas tent and daily sales information entry while I was running(a)s for Marriott. Also during my cadence at ELSE library I have utilise computer to keep the data of books borrowed by students and actors line statement. 2. 2 failing 2. 2. 1 Lack of various pasture experience Having lots of different fit experience unendingly gets priority for all Job. Though I have relevant work experience for this course but I have worked only in few stains.Whereas workings is various hind end would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 designing to change Jobs other weakness of mine is I cant work in very(prenominal) place for farseeing time. If I work in very(prenominal) place for long time I at long last get world-weary and loose the motivation of working defeat Frustration is a tacit killer in workplace which creates motivation and eagerness problem. In work place when things dont go as I plan or major(postnominal) colleagues perform an action which I dont think is hand slightly makes me foiled.During my tim e at ELSE library my senior employ to abuse me by giving bare(a) responsibility they call up pick out care of and this used to make me frustrated and eventually I lost the motivation to work in that respect and leftover the Job. 2. 2. Short temper I am a very sort tempered person which is not expected for organism in a management of hospitality labor. In workplace my concise temper can be triggered by over talkative person, people getting to my carnal space and when people drug my personal life to workplace. When I fall behind my temper I always make vinegarish decision which makes me wo later on. 2. 2. Cant say no I am a very helpful person as a closure when people bespeak me to do something or ask for help I cant say know even if there is lots of work obligate on me. For guinea pig when I was working on Ginsburg one of the motorcoachs asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldnt say no to him as a government issue I finish up middle of two childbeds and none of the task was completed the right way. 2. 2. 6 Working with large radical I prefer to work with elfin group because its easier to set and bare the information and I can measure out the performance and productivity of my team easily.But on other hand when I am forced to work with large group I catch out it hard to control and organize this large measure of people. 2. 3 chance In this ongoing time the hotel management industry have ample employment opportunity. Furthermore when globalisation getting word meaning in roughly every outlandish, the hotel management industry becoming global. Since hotel chain owners are nerve-racking to open new hotels in every sorry and small cities, take aim of trained hotel management profession are colossal. So I believe having a business detail and relevant work experience provide allow me to mavent a good career in hotel management industry.According to Economic a nd social research council static hotel industry contributes El throw away to I-J economy and it offers 7% to 8% of total country employment which shows the fare of opportunity it offers. 2. 4 scourge We have seen so faraway in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it baron be not be enough for the management level I am trying to leadingt the career with. When it comes to proportion recruitment team business leader choose someone more experient than me. 3. Conclusion later the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better heap of where I need to be improved in order to run the requirements of a booming hotel management career. I can say y strength and opportunities in current Job market is very authorization as the get of skilled and experienced passkey manager is increasin g. I believe I need to work on my drawbacks and try to take out related experience and a good internship from honorable hotel which I might use as reference later on. SAGAS, e. , 2012. Online in stock(predicate) at HYPERLINK www. Prospects. AC. UK www. Prospects. AC. UK Accessed 11 September 2013. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative information of hotel management. Cornwall Thomson Learning, TX international Appendix pinnacle Letter MR. Simon Dickson Streets Berkshire critical point James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower capital of the United Kingdom E 23 high-minded I am here by showing interest and physical composition to apply for the lineament advertise on Caterer. Com and enclose my C.V. which I have prepared consistently with the key skills you require.First I became mindful of The James Webber group by surfboarding in net income and was really impressed by the current stand s of the caller-up profile and its reputation. I am mainly attracted by the help you smart set puts on working with different clients from various country and provide a overhaul rated returns and also the passions it wows to the hospitality and management. I am very excited closely its graduate development and learn project which offers a great cultivation and future career opportunity. The roles and requirements advertize really suits my skills and acquaintance I am have achieved on my level and my practical working experience.My degree offers some key elements vital in business such as rung and customer management, business scheme and decision making skills and also upward(a) quality and efficiency. I am also a reader of fiscal press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skills and cre ation skills and I am well confident that I will be able to maintain couthie and copious sexual relation with the client and mental faculty of your company.I would like to draw you attention of my work experience at working in a star Marriott hotel in one of the most challenge city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a reside environment and under pressure. I trust that after kind circumstance of my C.V. I will be presumption a chance to prove my ability and capableness as a member in your company.Looking antecedent to hear from you and I am uncommitted for interview anytime. Yours sincerely Mitten obviate Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone supple 07825184078 E UH Email HYPERLINK maillotemailprotected Comemail protected Com Personal lucubrate Summary trade studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective dialogue listening to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and tender presentation skills, also able to demonstrate slope to boldness to group of people. Customer Service subject to deal with all sort of customer in an effective way and solve their any problem and quarries with affirmatory attitude as practised during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at bloom Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration nifty ability to plan ahead of work and manage team under pressure. Improved time management skills and managed daedal role during my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists needs My upstart time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers needs. beginning(a) For all my courses I self funded myself and used my plan ahead skills to fit my study and work at the same time and take control of my career. This shows that I am fast intimate and can handle emphasise and still stretch my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel.Personal and Professional DevelopmentHotel manager is the person who is responsible for management of the hotel and its entire staff (SAGAS, 2012). We can also say hotel manager is someone who is accountable for managing the business of hotel and also assure the quality, radioactivity, performance of employees Cones & Lockwood, 2004). Hotel manager is responsible for planning, budgeting, financial management and also directing and leading all hotel service. This profession requires various types of skills, knowledge and experience which has to be developed offset from the bottom.Despite the fact this area is accessible for all graduates with an HAND but the following qualification or subject may enhance the chance such as business or management, Hotel and hospitality, business study with different language and travel and tourism (SAGAS, 2012). But its not always necessary to have an HAND or inundation course to enter this profession since the employers puts a lot of priority on relevant experience. A minimum standard of ed ucation is sought and most of the people work their way up to this management level gradually by training on the Job and external qualification.Employers often look for relevant work experience but not only related to hotel but also customer focus such as retail, catering, bar and language skills also an advantage specially a hotel related to international chain. 2. 0 SOOT analysts So aim of the topic is to critically analyses my C.V. with the help of SOOT in term of the rarer I have chosen and Justify the strength, weakness, opportunity and threat. At the end I will conclude the topic with recommendation of what needed to be improved in future. 2. Strength Effective communication skills can boost the overall performance of a business and in my chosen career of hotel management its the only way where I can establish a good relationship with the customers and increase staff engagement to increase overall performance. I have systematically represented my communication skills and the efficiency of it in my C.V.. I have the ability to communicate in a very effective and reflections way with different people by carefully listening to client and address my message to them.During my time at Marriott hotel I have demonstrated my effective communication skills while working on reception and feedback from customers for my performance were excellent. 2. 1. 2 Team Work Team work is two or more people working together co-operatively in order improve the performance and achieve their goal. In hotel management profession its very important because when numbers of people working together their knowledge, skills, experience from several source coming together. I am a very co-operative team layer and able to work with different people from different sort of background.I know how work with the team as a supporting hand and encourage other team working skills and achieved better result while I was working in Ginsburg as a team leader 2. 1. 3 Customer Service In my preferred care er of hotel management customer is very important to satisfy the customers and make sure they come back again and again. I have tried to be focused on highlighting how good customer service I can offer in my C.V.. I am able to compromise with all sort of customer in effective way from different country and aground and solve any quarries they have with a positive attitude and satisfy them to come back to us again and again.While I was working in Ginsburg I have been awarded best customer service assistance 2010 twice. 2. 1. 4 Management skills Success of hotel industry depends on effective management and its important for planning, organizing, controlling, directing and decision making. In my C.V. I have shown my ability to manage team and plan ahead during a busy environment. During my time at Marriott hotel I improved my management skill through different aspect such as problem solving, organizing, team twist and decision making in a implicated environment.I believe I can properly utilize these skills and create value in my hotel management career. 2. 1. 5 Relevant experience Relevant practical experience always gets priority in hotel industry career. In these industry for new requirement employers always looks for relevant experience. During my time at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better pinch of customers needs and expectation. I can deal with different sort of customer in a professional way and achieve 100% customer satisfaction. . 1. 6 Language skills I am able to speak and understand other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel industry where you get to meet international customers every day. While I was working in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldnt speak English well and I used to communicate with them the other language that I know. 2. 1. 7 Computing skills In the 21st century computer is very e ssential for every aspect of business.I have the ability to use all computing feature required for business purpose such as MS Word, MS Excel and MS Powering. I used to create work Rota, revenue sheet and daily sales data entry while I was working for Marriott. Also during my time at ELSE library I have used computer to keep the data of books borrowed by students and delivery statement. 2. 2 Weakness 2. 2. 1 Lack of various work experience Having lots of different work experience always gets priority for any Job. Though I have relevant work experience for this career but I have worked only in few places.Whereas working is various place would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 Intention to change Jobs Another weakness of mine is I cant work in same place for long time. If I work in same place for long time I eventually get bored and loose the motivation of working Frustration Frustration is a silent killer in workplace which c reates motivation and enthusiasm problem. In work place when things dont go as I planned or senior colleagues perform an action which I dont think is fair makes me frustrated.During my time at ELSE library my senior used to abuse me by giving extra responsibility they suppose take care of and this used to make me frustrated and eventually I lost the motivation to work there and left the Job. 2. 2. Short tempered I am a very sort tempered person which is not expected for being in a management of hospitality industry. In workplace my short temper can be triggered by over talkative person, people getting to my physical space and when people drug my personal life to workplace. When I lose my temper I always make harsh decision which makes me regret later on. 2. 2. Cant say no I am a very helpful person as a result when people ask me to do something or ask for help I cant say know even if there is lots of work pressure on me. For example when I was working on Ginsburg one of the managers asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldnt say no to him as a result I ended up middle of two tasks and none of the task was completed properly. 2. 2. 6 Working with large group I prefer to work with small group because its easier to organize and transmit the information and I can assess the performance and productivity of my team easily.But on other hand when I am forced to work with large group I find it hard to control and organize this large amount of people. 2. 3 Opportunity In this current time the hotel management industry have vast employment opportunity. Furthermore when globalization getting acceptance in almost every country, the hotel management industry becoming global. Since hotel chain owners are trying to open new hotels in every big and small cities, demand of trained hotel management profession are colossal. So I believe having a business degree and relevant work experience will allow me to start a good career in hotel management industry.According to Economic and social research council static hotel industry contributes El ban to I-J economy and it offers 7% to 8% of total country employment which shows the amount of opportunity it offers. 2. 4 Threat We have seen so far in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it might be not be enough for the management level I am trying to start the career with. When it comes to comparison recruitment team might choose someone more experienced than me. 3. Conclusion After the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better vision of where I need to be improved in order to fulfill the requirements of a successful hotel management career. I can say y strength and opportunities in current Job market is very potential as the demand of skilled and experi enced professional manager is increasing. I believe I need to work on my drawbacks and try to absorb related experience and a good internship from reputable hotel which I might use as reference later on. SAGAS, e. , 2012. Online Available at HYPERLINK www. Prospects. AC. UK www. Prospects. AC. UK Accessed 11 September 2013. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative study of hotel management. Cornwall Thomson Learning, TX international Appendix Cover Letter MR. Simon Dickson Streets Berkshire Hamlet James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower London E 23 August I am here by showing interest and writing to apply for the role advertise on Caterer. Com and enclose my C.V. which I have prepared systematically with the key skills you require.First I became aware of The James Webber group by surfing in internet and was really impressed by the current stands of the company profile and its reputation. I am main ly attracted by the attention you company puts on working with different clients from various country and provide a top rated service and also the passions it wows to the hospitality and management. I am very excited about its graduate development and training project which offers a great learning and future career opportunity. The roles and requirements advertised really suits my skills and knowledge I am have achieved on my degree and my practical working experience.My degree offers some key elements vital in business such as staff and customer management, business strategy and decision making skills and also improving quality and efficiency. I am also a reader of financial press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skills and presentation skills and I am well confident that I will be able to maintai n friendly and productive relation with the client and staff of your company.I would like to draw you attention of my work experience at working in a star Marriott hotel in one of the most challenging city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a busy environment and under pressure. I hope that after kind consideration of my C.V. I will be given a chance to prove my ability and potential as a member in your company.Looking forward to hear from you and I am available for interview anytime. Yours sincerely Mitten Bar Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone Mobile 07825184078 E UH Email HYPERLINK maillotemailprotected Comemailprotected Com Personal Details Summary Business studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective Communication listening to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and strong presentation skills, also able to demonstrate face to face to group of people. Customer Service Able to deal with all sort of customer in an effective way and solve their any problem and quarries with positive attitude as practiced during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at Top Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration Great ability to plan ahead of work and manage team under pressure. Improved time management skills and managed complex role dur ing my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists needs My recent time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers needs. Initiative For all my courses I self funded myself and used my plan ahead skills to balanced my study and work at the same time and take control of my career. This shows that I am fast learned and can handle stress and still continue my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel.Personal and Professional DevelopmentHotel manager is the person who is responsible for management of the hotel and its entire staff (SAGAS, 2012). We can also say hotel manager is someone who is accountable for managing the business of hotel and also assure the quality, radioactivity, performance of employees Cones & Lockwood, 2004). Hotel manager is responsible for planning, budgeting, financial management and also directing and leading all hotel service. This profession requires various types of skills, knowledge and experience which has to be developed starting from the bottom.Despite the fact this area is accessible for all graduates with an HAND but the following qualification or subject may enhance the chance such as business or management, Hotel and hospitality, business study with different language and travel and tourism (SAGAS, 2012). But its not always necessary to have an HAND or inundation course to enter this profession since the employers puts a lot of priority on relevant experience. A minimum standard of education is sought and most of the people work their way up to this management level gradually by training on the Job and external quali fication.Employers often look for relevant work experience but not only related to hotel but also customer focused such as retail, catering, bar and language skills also an advantage specially a hotel related to international chain. 2. 0 SOOT analysts So aim of the topic is to critically analyses my C.V. with the help of SOOT in term of the rarer I have chosen and Justify the strength, weakness, opportunity and threat. At the end I will conclude the topic with recommendation of what needed to be improved in future. 2. Strength Effective communication skills can boost the overall performance of a business and in my chosen career of hotel management its the only way where I can establish a good relationship with the customers and increase staff engagement to increase overall performance. I have systematically represented my communication skills and the efficiency of it in my C.V.. I have the ability to communicate in a very effective and reflections way with different people by carefu lly listening to client and address my message to them.During my time at Marriott hotel I have demonstrated my effective communication skills while working on reception and feedback from customers for my performance were excellent. 2. 1. 2 Team Work Team work is two or more people working together co-operatively in order improve the performance and achieve their goal. In hotel management profession its very important because when numbers of people working together their knowledge, skills, experience from several source coming together. I am a very co-operative team layer and able to work with different people from different sort of background.I know how work with the team as a supporting hand and encourage other team working skills and achieved better result while I was working in Ginsburg as a team leader 2. 1. 3 Customer Service In my preferred career of hotel management customer is very important to satisfy the customers and make sure they come back again and again. I have tried to be focused on highlighting how good customer service I can offer in my C.V.. I am able to compromise with all sort of customer in effective way from different country and aground and solve any quarries they have with a positive attitude and satisfy them to come back to us again and again.While I was working in Ginsburg I have been awarded best customer service assistance 2010 twice. 2. 1. 4 Management skills Success of hotel industry depends on effective management and its important for planning, organizing, controlling, directing and decision making. In my C.V. I have shown my ability to manage team and plan ahead during a busy environment. During my time at Marriott hotel I improved my management skill through different aspect such as problem solving, organizing, team building and decision making in a implicated environment.I believe I can properly utilize these skills and create value in my hotel management career. 2. 1. 5 Relevant experience Relevant practical experience alwa ys gets priority in hotel industry career. In these industry for new requirement employers always looks for relevant experience. During my time at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better understanding of customers needs and expectation. I can deal with different sort of customer in a professional way and achieve 100% customer satisfaction. . 1. 6 Language skills I am able to speak and understand other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel industry where you get to meet international customers every day. While I was working in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldnt speak English well and I used to communicate with them the other language that I know. 2. 1. 7 Computing skills In the 21st century computer is very essential for every aspect of business.I have the ability to use all computing feature required for business purpose such as M S Word, MS Excel and MS Powering. I used to create work Rota, revenue sheet and daily sales data entry while I was working for Marriott. Also during my time at ELSE library I have used computer to keep the data of books borrowed by students and delivery statement. 2. 2 Weakness 2. 2. 1 Lack of various work experience Having lots of different work experience always gets priority for any Job. Though I have relevant work experience for this career but I have worked only in few places.Whereas working is various place would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 Intention to change Jobs Another weakness of mine is I cant work in same place for long time. If I work in same place for long time I eventually get bored and loose the motivation of working Frustration Frustration is a silent killer in workplace which creates motivation and enthusiasm problem. In work place when things dont go as I planned or senior colleagues perform an acti on which I dont think is fair makes me frustrated.During my time at ELSE library my senior used to abuse me by giving extra responsibility they suppose take care of and this used to make me frustrated and eventually I lost the motivation to work there and left the Job. 2. 2. Short tempered I am a very sort tempered person which is not expected for being in a management of hospitality industry. In workplace my short temper can be triggered by over talkative person, people getting to my physical space and when people drug my personal life to workplace. When I lose my temper I always make harsh decision which makes me regret later on. 2. 2. Cant say no I am a very helpful person as a result when people ask me to do something or ask for help I cant say know even if there is lots of work pressure on me. For example when I was working on Ginsburg one of the managers asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldnt say no to him as a result I ended up middle of two tasks and none of the task was completed properly. 2. 2. 6 Working with large group I prefer to work with small group because its easier to organize and transmit the information and I can assess the performance and productivity of my team easily.But on other hand when I am forced to work with large group I find it hard to control and organize this large amount of people. 2. 3 Opportunity In this current time the hotel management industry have vast employment opportunity. Furthermore when globalization getting acceptance in almost every country, the hotel management industry becoming global. Since hotel chain owners are trying to open new hotels in every big and small cities, demand of trained hotel management profession are colossal. So I believe having a business degree and relevant work experience will allow me to start a good career in hotel management industry.According to Economic and social research council static hotel industry contributes El ban to I-J economy and it offers 7% to 8% of total country employment which shows the amount of opportunity it offers. 2. 4 Threat We have seen so far in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it might be not be enough for the management level I am trying to start the career with. When it comes to comparison recruitment team might choose someone more experienced than me. 3. Conclusion After the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better vision of where I need to be improved in order to fulfill the requirements of a successful hotel management career. I can say y strength and opportunities in current Job market is very potential as the demand of skilled and experienced professional manager is increasing. I believe I need to work on my drawbacks and try to absorb related experience and a good internship from reputable hotel which I might use as reference later on. SAGAS, e. , 2012. Online Available at HYPERLINK www. Prospects. AC. UK www. Prospects. AC. UK Accessed 11 September 2013. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative study of hotel management. Cornwall Thomson Learning, TX international Appendix Cover Letter MR. Simon Dickson Streets Berkshire Hamlet James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower London E 23 August I am here by showing interest and writing to apply for the role advertise on Caterer. Com and enclose my C.V. which I have prepared systematically with the key skills you require.First I became aware of The James Webber group by surfing in internet and was really impressed by the current stands of the company profile and its reputation. I am mainly attracted by the attention you company puts on working with different clients from various country and provide a top rated service and also the passions it wows to the hospitality and management. I am very excited about its graduate development and training project which offers a great learning and future career opportunity. The roles and requirements advertised really suits my skills and knowledge I am have achieved on my degree and my practical working experience.My degree offers some key elements vital in business such as staff and customer management, business strategy and decision making skills and also improving quality and efficiency. I am also a reader of financial press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skills and presentation skills and I am well confident that I will be able to maintain friendly and productive relation with the client and staff of your company.I would like to draw you attention of my work ex perience at working in a star Marriott hotel in one of the most challenging city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a busy environment and under pressure. I hope that after kind consideration of my C.V. I will be given a chance to prove my ability and potential as a member in your company.Looking forward to hear from you and I am available for interview anytime. Yours sincerely Mitten Bar Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone Mobile 07825184078 E UH Email HYPERLINK maillotemailprotected Comemailprotected Com Personal Details Summary Business studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective Communication listenin g to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and strong presentation skills, also able to demonstrate face to face to group of people. Customer Service Able to deal with all sort of customer in an effective way and solve their any problem and quarries with positive attitude as practiced during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at Top Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration Great ability to plan ahead of work and manage team under pressure. Improved time management skills and managed complex role during my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists needs My recent time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers needs. Initiative For all my courses I self funded myself and used my plan ahead skills to balanced my study and work at the same time and take control of my career. This shows that I am fast learned and can handle stress and still continue my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel.